Warranty Recovery: More Stringent Manufacturer Enforcement Limits Dollars
Warranty recovery can help a fleet manage its maintenance costs, especially with extended powertrain warranties, which cover most components during the service life of a vehicle. However, warranty recovery tightened in 2018 due to greater OEM scrutiny, resulting in a slight decrease in recovery dollars. George Albright, assistant director of maintenance for Merchants Fleet, commented on these changes in a conversation with Automotive Fleet.
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